Scott LeFante

Scott LeFante

VP, FDE at congruentX

Scott LeFante is VP, FDE at CongruentX and an 8-time Microsoft MVP specializing in Dynamics 365 and AI-driven business transformation. He works with organizations to modernize sales and field service operations, helping turn traditional cost centers into revenue-generating engines. Scott is known for his practical, no-nonsense approach to implementation, focusing on real outcomes over theoretical solutions. He is also a frequent speaker and thought leader on AI, Field Service, and the future of work.

Sessions
CE (CRM) Tech Medic Desk
Monday, October 12 • 10:45 AM - 12:00 PM CT
Why Most D365 Field Service Implementations Fail (And How to Fix Them Without Starting Over)
Monday, October 12 • 4:45 PM - 5:45 PM CT
CE (CRM) Tech Medic Desk
Tuesday, October 13 • 9:30 AM - 10:30 AM CT
Project-Driven Field Service: Using Work Orders to Execute Project Delivery in Dynamics 365
Tuesday, October 13 • 3:30 PM - 4:30 PM CT
CE (CRM) Tech Medic Desk
Wednesday, October 14 • 10:30 AM - 12:00 PM CT
CE (CRM) Tech Medic Desk
Wednesday, October 14 • 1:30 PM - 2:30 PM CT