Elif Item

Elif Item is the Founder and CEO of Item by Item (IBI), a leading provider of online training and learning solutions for Microsoft Dynamics 365 (D365). She is a passionate advocate for training, adoption, and change management, a recognized D365 product expert, and an accomplished instructor in both classroom and online environments. Elif is a Microsoft Certified Trainer (MCT) and Microsoft Most Valuable Professional (MVP) who has helped organizations worldwide improve user adoption, onboarding, and long-term success through scalable training programs, custom course development, and the IBI Learning Platform featuring 1,500+ D365 micro-courses. She is also a frequent speaker at major D365 conferences and industry events.