Shawn Dorward

Shawn Dorward is Chief Operating Officer at Innovia Consulting and a seasoned business and technology leader with over 25 years of experience in ERP and CRM implementations. His expertise spans a wide range of industries and organizations—from small family-owned businesses to complex global deployments—driving digital transformation and delivering measurable business value.

Recognized as a 7-time Microsoft MVP for Business Applications, Shawn is deeply passionate about helping businesses maximize efficiency and ROI through strategic use of technology. His dedication to the Microsoft Dynamics community is evident in his frequent speaking engagements at user groups, conferences, and online events across the U.S.

Shawn shares practical insights and productivity tips through his popular blog www.LifeHacks365.com, covering Dynamics 365 (including Dynamics GP and Business Central) and Office 365 tools like Excel and Outlook.

Embracing the next wave of innovation, Shawn is currently exploring the power of AI and Microsoft Copilot. Through his platform www.TheWorldsOkayestShawn.com, he documents his journey with podcasts, blog posts, and life hacks—all designed to help others save time, increase efficiency, and navigate their own Copilot adventures.