Nancie Calder

I am known for driving innovation and transformation in the Microsoft ecosystem, helping organizations maximize the impact of Dynamics 365 and the Power Platform—particularly CRM, Copilot, Power Pages, and AI. I specialize in service transformation, optimizing both contact centers and field service operations to improve efficiency and customer experience.

My focus is on delivering real-world outcomes—streamlined operations, enhanced productivity, and scalable solutions that drive increased operating income.

Through mentorship, community leadership, and strategic partnerships, I empower professionals to grow their expertise, accelerate digital adoption, and create lasting business value.