Scott LeFante
Portfolio Partner
at CongruentX
I’m a 7-time Microsoft MVP and current awardee, with a passion for turning bold ideas into practical innovation. With deep roots in Field Service, Asset Management, and Customer Engagement, I work with forward-thinking organizations to modernize physical operations through Copilot, Power Platform, and intelligent automation. I thrive at the intersection of business strategy and emerging tech—especially when the goal is improving frontline experiences and outcomes.
�� Focus Areas:
Microsoft Copilot & AI Strategy
D365 Field Service, CE & Power Platform
Product Innovation & Accelerator Design
Field & Asset Operations Modernization
Customer Experience + Tech Enablement
Sessions
- Bridging the Gap: Unlocking the Power of EAM & Field Service in Dynamics 365
- Monday, October 20 • 9:45 AM - 10:45 AM ET
- D365 Field Service 101: Tips/Tricks and Approaches to Avoid Implementation Pitfalls
- Monday, October 20 • 3:00 PM - 4:00 PM ET
- Copilot for Sales 101: Unlocking the Power of AI for Smarter Selling
- Tuesday, October 21 • 8:30 AM - 9:30 AM ET
- CE (CRM) Tech Medic Desk
- Tuesday, October 21 • 10:30 AM - 12:00 PM ET
- CE (CRM) Tech Medic Desk
- Tuesday, October 21 • 1:00 PM - 2:00 PM ET
- AI Agent & Copilot and Power Platform Product Roadmap General Session
- Tuesday, October 21 • 3:00 PM - 4:30 PM ET
- CE (CRM) Tech Medic Desk
- Wednesday, October 22 • 9:30 AM - 10:30 AM ET
- CE (CRM) Tech Medic Desk
- Wednesday, October 22 • 1:00 PM - 2:00 PM ET