Neetu Srivastava
Senior Sol Architect, FastTrack
at Microsoft
Sessions
- Microsoft Presents: Contact Center AI Operations: Agent Assist, Quality Evaluation Agent, AI Credit Forecasting, and Governance
- Monday, October 12 • 4:45 PM - 5:45 PM CT
- Microsoft Presents: Autonomous Customer Service: Case Management Agent, Shadow Mode, Email Resolution, and Knowledge Grounding
- Tuesday, October 13 • 8:00 AM - 9:00 AM CT