Solving Customer Master Data Challenges for a 360° View in Dynamics 365 CE (CRM) and F/SCM (FO)
Learning Objective 1
Understand the Impact of Bad Data: Learn how fragmented and inconsistent customer data can hinder CRM adoption and business strategy, and why resolving these issues is critical.
Learning Objective 2
Explore Practical Solutions: Discover effective approaches for master data resolution, including MDM and fabric platform solutions, to ensure clean and unified customer data.
Learning Objective 3
Gain Insights from Real-World Examples: See how companies have successfully addressed their customer data challenges, leading to improved user experience and strategic advantages.
Type
Breakout Session
Ability Level
201 - Intermediate
Primary Product
Dynamics 365 CE (CRM)
Primary Track
Data
Session Objective for Attendee
Migrating
Tracks
Categories
Sessions
- Dynamics 365 CE (CRM)
- Dynamics 365 F/SCM (FO)
Speakers
Lead Technical Consultant at HSO
Lead Technical Consultant at HSO