Session Description

Learning Objective 1

Identify the customer-side documentation and process work that should happen before design begins — and why it matters for implementation outcomes.

Learning Objective 2

Build a post-go-live ownership plan that defines roles and support structures before launch day arrives.

Learning Objective 3

Recognize common gaps in customer readiness and apply practical strategies to close them before they become problems.

Type

Education Session

Primary Product

All Products

Session Objective for Attendee

Considering,New To

Ability Level

101 - Beginner

Categories

Sessions

  • All Products