Session Description

Learning Objective 1

Explore how Gen Z, Millennials, and Gen X approach B2B purchasing decisions, with a focus on self-education, trust signals, and decision-making dynamics within expanded buying committees.

Learning Objective 2

Learn how to tailor messaging, pricing models, and digital experiences to engage younger decision-makers, leveraging trends like subscription-based purchasing, product-led growth, and social proof.

Learning Objective 3

Identify key metrics that reflect modern buying behavior, including engagement-based tracking, dark social influence, and the impact of Gen Z’s purchasing recommendations within multi-generational teams.

Type

Breakout Session

Ability Level

101 - New To

Primary Product

All Products

Primary Track

Marketing

Session Objective for Attendee

New To

Categories

Sessions

  • Agents & Copilot
  • All Products
  • Dynamics 365 CE (CRM)

Handouts