Learning Dynamics 365 Customer Insights - Journeys and Data
Learning Objective 1
Learn to segment customers using static and dynamic approaches to manage email lists effectively.
Learning Objective 2
Gain skills in email design, personalization, testing, and tracking within Dynamics 365 Customer Insights.
Learning Objective 3
Master the creation of simple to sophisticated customer journeys.
Type
Academy
Ability Level
101 - New To
Primary Product
Dynamics 365 CE/CRM
Primary Track
Administration; System Administration
Session Objective for Attendee
New To,Optimizing
Cost
1000
CPE Credits
- CPE – 8 Units
Tracks
Categories
Sessions
- Agents & Copilot
- Dynamics 365 CE/CRM
- Power Platform
Speakers
