Session Description

Learning Objective 1

You will learn solution management best practices you can implement in your environment.

Learning Objective 2

You will learn how to use out-of-the-box tools to enhance, modify and extend your CRM system.

Learning Objective 3

You will learn how to configure Teams and Outlook integrations, as well as how to use the Sales Copilot and Copilot for Sales.

Type

Academy

Ability Level

101 - New To

Primary Product

Dynamics 365 CE/CRM

Primary Track

Administration; System Administration

Session Objective for Attendee

New To,Optimizing

Cost

1000 one day/1600 both days

CPE Credits

  • CPE – 16 Units

Categories

Sessions

  • Dynamics 365 CE/CRM