Let's Get Practical with OpenAI, Dynamics 365 and the Power Platform

Event Time

Tuesday, October 17 4:15 PM - 5:15 PM EST

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Event Location

Location: E214

Session Details

Title: Let's Get Practical with OpenAI, Dynamics 365 and the Power Platform


There is a lot of buzz currently around the possibilities involving OpenAI and models such as ChatGPT and DALL-E. With natural and easy-to-implement extensibility options involving the Power Platform, it can be effortless to bring the tools together. But is it possible to go beyond just pure gimmicky demos, such as generating an image of a cute cat or translating some text, and do something meaningful in a business context?

In this session, I'll showcase how this powerful new technology can address different business scenarios and enhance some of the capabilities we offer within our Dynamics 365 range of applications, such as Customer Service and Sales. We'll also see some of the native capabilities Microsoft is bringing into this arena too. At the end of the session, attendees will gain a firm understanding of how to get started with OpenAI technologies and better understand practical applications for this tool within different business scenarios.


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  • Dynamics 365 CE/CRM
  • Power Platform

Type: Breakout Session (60 min)

Ability Level: 201 - Intermediate

Learning Objective 1: Gain a firm understanding of OpenAI and the various models it supports

Learning Objective 2: See practical usage cases for OpenAI technology within Dynamics 365 and the Power Platform

Learning Objective 3: Understand how straightforward it is to get started with OpenAI technology

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