Originally Aired - Tuesday, October 15 • 8:00 AM - 9:00 AM CT
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Location: 213A
Title: Looking to extend your Dynamics CE, Customer Service environment to F&SC? And build a slick member payment App, too?
Session Description:
Learn how Blackfoot Communications leveraged PowerApps to build a fully integrated system for tracking and issuing their co-op members’ distributions. Leveraging Customer Service and PowerApps, Blackfoot Communications has integrated multiple databases including F&SC to streamline efficiency of processing thousands of transactions and seamlessly issuing member checks via F&SC.
Type: Breakout Session
Ability Level: 101 - New To
Primary Product: Dynamics 365 CE/CRM
Primary Track: Field Service
Track: Customer Service,Field Service
Learning Objective 1: Learn how to leverage Customer Service for more than just support
Learning Objective 2: See how leveraging integrations with third party systems and F&SC can increase efficiency
Learning Objective 3: Showcase Blackfoot’s Capital Credits Management App
Session Objective for Attendee: Considering,New To
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