Academy - CE/CRM: Dynamics 365 CRM System Admin 101

Event Time

Originally Aired - Sunday, October 13 8:00 AM - 5:00 PM CT

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Event Location

Location: 006A


Session Details

Title: Academy - CE/CRM: Dynamics 365 CRM System Admin 101

Session Description:

*** This course requires a separate registration from the Conference ***

Registration for this course is closed. 

Price: $1000

 

Join us for a full-day learning journey with the Dynamics 365 CRM System Admin 101 class. This hand-on course covers crucial topics, like solution management best practices, navigating the Power Platform Admin Center, creating and modifying a security model, working with views, columns and forms, creating and maintaining table relationships, configuring search, making business rules, model-driven apps, integrations with Teams and Outlook, the Sales Copilot, Power Automate and more. Completing this course will provide you with the knowledge and skills needed to excel in the field of CRM system administration using out-of-the-box tooling available to you. 

 

Program Level: Beginner

Delivery Method: Group Live

CPE Credits: 8

Prerequisites: None

Advance Preparation: Spinning up a free 30-day trial of Dynamics 365 CRM recommended. Follow these steps to sign up for a trial that you can use in this class! Pick Sales or Customer Service: http://tinyurl.com/systemadmin101

 

DCI is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org.

By submitting your registration, you are confirming you have read and agree to Dynamic Communities’ Policy, regarding registration, refunds, and cancellations. For more information regarding refund, complaint, and/or program cancellation policies, please contact us at summitna@dynamiccommunities.com.

 

PRODUCTS

Sessions

  • Dynamics 365 CE/CRM

Type: Academy

Ability Level: 101 - New To

Primary Product: Dynamics 365 CE/CRM

Primary Track: Administration; System Administration

Track: Administration; System Administration

Learning Objective 1: You will learn solution management best practices you can implement in your environment.

Learning Objective 2: You will learn how to use out-of-the-box tools to enhance and modify your CRM system.

Learning Objective 3: You will learn how to configure Teams and Outlook integrations, as well as how to use the Sales Copilot and Copilot for Sales.

Cost: 1000

Session Objective for Attendee: New To


CPE Credits

  • CPE – 8 Units

  • Speakers


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