"Hello! I am your automated virtual presenter." Power Virtual Agent in Dynamics 365.

Originally Aired - Tuesday, October 17 • 2:45 PM - 4:00 PM EDT

Create or Log in to My Show Planner to see Videos and Resources.

You do not have access to Session Resources.

Videos Resources

Videos

Resources

Click to Join the Zoom Meeting

{{resource.title}}

Resources

{{resource.title}}

This Session Has Not Started Yet

Be sure to come back after the session starts to have access to session resources.

Location: W209B

Session Details

Title: "Hello! I am your automated virtual presenter." Power Virtual Agent in Dynamics 365.

Description:

Welcome to the wonderful world of Power Virtual Agent!

Hello! Who am I talking to? What is a Power Virtual Agent?
With Power Virtual Agents You Can…Organizations want effective and efficient ways to deliver customer solutions. Power Virtual Agent improves user experiences inside the Dynamics 365 platform.
Power Virtual Agent - Terminology: Explore the common components of a Power Virtual Agent.
Interacting with the Power Virtual Agent: How can one be used inside Dynamics 365? Publishing my Power Virtual Agent.
Working with the Power Platform: Explore how the Power Virtual Agent works within the Power Platform and use the platform to work with Dynamics 365.

PRODUCTS

Recorded

Recorded for On-Demand

Sessions

Dynamics 365 F&O/AX
Power Platform

Type: Breakout Session (60 min)

Ability Level: 201 - Intermediate

Learning Objective 1: Attendees will be able to build a basic chatbot using Power Virtual Agent and integrate it with Dynamics 365 to automate customer service interactions.

Learning Objective 2: Use the advanced features of Power Virtual Agent and Dynamics 365, such as natural language processing to create a more personalized and efficient customer service experience.

Optimizing