Originally Aired - Wednesday, October 16 • 9:15 AM - 10:15 AM CT
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Location: 212A
Title: Mastering and Modernizing SOPs with Copilot, Teams and SharePoint
Session Description:
Standard Operating Procedures (SOPs) are as old as business itself. They are the heart of doing things consistently, at a high level of quality, and at a profit. They impact every aspect of the enterprise. Small changes in SOPs can ripple out to create a tsunami of improvement in any organization. And yet most organizations do not have a well-defined way of developing, storing, and improving their SOPs. In this session you'll capture a vision for how to modernize your SOP development, approval, storage, training and access, and continuous improvement - using the tools available directly within Microsoft 365.
Type: Breakout Session
Primary Product: Microsoft Copilot
Primary Track: Operations
Track: Customer Service,Leadership,Operations
Learning Objective 1: Streamline SOP management, monitoring and compliance
Learning Objective 2: Understand how Power Automate approvals, SharePoint versioning and Copilot can transform your SOPs
Learning Objective 3: Experience an SOP Portal in action including Copilot, Teams and SharePoint integration
Session Objective for Attendee: Considering,New To
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